Legal
Privacy Policy
Effective Date: January 1, 2026 | Last Updated: March 1, 2026
This Privacy Policy explains how xpdOffice, operated by Scientific Systems & Software International, Inc. (SSSi), collects, uses, and protects information when you use xpdoffice.com or the xpdOffice platform.
Information We Collect
- Information you provide directly, including demo requests, account registration, and support communications
- Business and operational data entered into xpdOffice, such as contract, labor, financial, and compliance records
- Automatically collected data, including IP address, browser type, device information, and page activity
- Cookie and analytics data based on your preferences
How We Use Information
- Deliver and operate your xpdOffice environment
- Respond to support, sales, and implementation requests
- Send operational and security-related notices
- Improve platform reliability using aggregate and anonymized analytics
- Meet legal and contractual obligations
Commitments
- We do not sell personal information
- We do not share personal information for advertising
- Customer operational data is not used to train shared AI models
- Customer data is not shared across customer environments
Security and Hosting
xpdOffice is hosted in AWS U.S. regions with encryption at rest (AES-256), encryption in transit (TLS 1.2+), role-based access controls, and immutable audit logging.
Data Ownership and Retention
Customer operational data remains the property of the customer. Upon termination, customers may request export within 30 days, and production data is deleted within 90 days of export confirmation, except where longer retention is required by law or contract.
Your Rights
Depending on jurisdiction, you may request access, correction, deletion, objection, restriction, or portability. Requests can be sent to privacy@xpdoffice.com.
Contact
Scientific Systems & Software International, Inc. 11720 Beltsville Drive, Suite 1040 Beltsville, MD 20705 privacy@xpdoffice.com
